booknotes

This post covers 3 major parts from the book: When Should You Do Interviews, Recruiting Participants and How to Talk So People Will Talk When Should You Do Interviews Interviews are used for both Targeted research for answering specific questions around a project and

Why read this book? What do you know about customer interviews and what do you think about the word Empathy before starting?I know that customers interviews are good to do and helpful for many businesses. I tend to associate them more with SaaS